This policy covers customer information we collect in Canada at:
– KDTrading retail stores,
– through our websites www.kdtrading.ca and
– through our mobile application(s).
K&D Trading has specific Privacy Statements for its personal information practices relating to the Pharmacy and Vision Centre operations in our retail stores. These Privacy Statements are available at each Pharmacy and Vision Centre.
We collect personal information about you to deliver the products and services you request, to promote products and services that we believe you will be interested in, and to help improve your shopping experience.
We strive to limit the amount of personal information collected to support the intended purpose of the collection.
Information You Give Us
We collect personal information from you in a variety of ways when you interact with KDTrading, both in stores and online. Some examples are when you:
– Create an account on one of our websites;
– Apply for employment with us;
– Apply for credit with us or one of our financial services partners;
– Register for, view or participate in an online webcast event provided on behalf of KDTrading;
– Make an online or in-store purchase from us;
– Upload or import digital image files to our in-store or online photo services;
– Use a gift registry;
– Conduct a transaction where we collect information, including when required by law (such as hunting and fishing licenses);
– Request customer service or contact us;
– Submit a KDTrading related story, testimonial, rating or review, or other usergenerated content that may be posted on the site;
– Participate in a contest, sweepstake, promotion, or survey; or
– Otherwise submit personal information to us along with any related content of the communication.
Personal information is information that identifies, or could be reasonably associated with you. The personal information we collect may include contact and payment information like your name, email and physical addresses, phone numbers, and credit and debit card information (including credit card expiration date and CVV code), as well as information about the specific products and services that you purchase in our retail stores and from us online (including through our mobile app). When you ask us to ship an order, we may collect information you provide us such as the name, address, and phone number of recipients. For certain transactions, we may be required to collect information to comply with legal requirements, or may collect information for the purposes of detecting, preventing and suppressing fraud.
Information from Other Sources
We may receive personal information about you from other sources as well. Examples of these sources are entities that can help us correct or supplement our records, improve the quality or personalization of our service to you, and help prevent, detect or suppress fraud.
In addition, we may collect information from consumer reporting agencies or other service providers if you obtain certain financial products. With your authorization, we may also collect information from your social media accounts, such as digital image files imported to the KDTrading website.
Video Surveillance Systems
In order to keep KDTrading facilities operating in a safe and secure manner, we use closed circuit television and digital recorders in our stores.
Automated Information Collection
We receive and store certain types of information when you interact with our websites, mobile apps, emails, and online advertising. Our purpose is to allow the websites and mobile apps to work correctly, to evaluate use of the website and mobile app, and to support website and mobile analytics and marketing campaigns. Some examples include:
– We may collect technical information such as your internet protocol address, device identifier (or UDID), type of device, your computer’s operating system and browser type, your internet protocol (IP) address, the date and time you accessed our service, the address of a referring website, if any, and the path you take through our web pages. If you make a purchase online, we may also use and share this information for the purposes of detecting and preventing fraud.
– We use both persistent and session “cookies” on our website to recognize you as you use or return to our sites. This is done so that we can provide a continuous and more personalized shopping experience for you. A cookie is a small text file that your browser may store when you view a web page or certain types of content-rich e-mails. Persistent cookies help us remember your information and settings for future visits to our website (such as your language preferences). Session cookies help us remember your information and settings during your current visit to our website (such as the items in your shopping cart) and will expire after you close your browser. To learn how to turn off cookies, see Your Choices section below.
– We may also use web beacons. Beacons allow us to know if a certain page was visited, an email was opened, or if ad banners on our website and other sites were effective.
When you use our mobile app, we may also obtain your permission to collect additional personal information through the permissions process at the time you install the app. You can change your permissions at any time by following the instructions under Your Choices below.
For information regarding our online interest-based advertising practices, see “About our Ads”
When you install our mobile app, we may request your consent to collect location information. If you opt-in to location-based services, we may collect your location based on GPS data, unique identifier (UDID) or cell tower information. We use this information to provide you with relevant content and product availability information. To turn off locationbased services, see Your Choices section below. Note that if you do not opt-in to or disable location-based services, you may not be able to use certain features on the app
We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins and applications. When you engage with our content this way, you may allow us to have access to certain information associated with your social media account, (e.g. name, username, e-mail address, photos) in accordance with your social media privacy settings to deliver the content or as part of the operation of the website, plug-in or application. We may use this information to confirm your identity and to personalize your experience on our website or mobile app and on the third-party social networking websites, plug-ins and applications.
KDTrading uses your information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment and delivery, internal business processes, marketing (including relevant advertising), authentication, loss and fraud prevention, public safety and legal functions. Some examples include:
– To fulfill your requests for products and services and communicate with you about those requests;
– To register and service your account;
– To administer surveys, sweepstakes, contests, and promotions;
– To provide customer service and alert you to product information, including recalls;
– To help us improve and customize our service offerings, websites, and advertising;
– To send you information about our products, services, and promotions; and
– To protect the security or integrity of our websites and our business.
To accomplish these purposes, we may combine personal and other information we collect online or through our mobile app with offline information, including information from third parties. We may transfer or disclose your information within our corporate family of companies for these purposes.
We disclose your personal information with your prior consent or under the following limited circumstances.
We may disclose or otherwise make available personal information about you to service providers that help with our business operations and the business operations of our corporate family of companies. Examples are webcast hosting providers, shipping vendors, billing and refund vendors, vendors who operate our Websites (such as Photo Centre), photo printing and fulfillment services, payment card processors, marketing service providers and companies that help us improve our product and service offerings and our websites. Your personal information may be stored and processed by our service providers in the United States or other locations where the service providers or KDTrading and KDTrading affiliates maintain facilities. We require service providers to keep your information secure. In addition, service providers may not use or disclose personal information for any purpose other than providing the services on our behalf or our affiliates’ behalf or as otherwise required by applicable law.
Legal Requirements and Protection of Our Company and Others
We may disclose your information in other limited circumstances. These include situations when the sharing is necessary to protect the safety, property, or other rights of KDTrading, our customers, our associates, or any other person, or where otherwise required or permitted by applicable law. Examples include protecting the health or safety of customers, or addressing crimes committed on KDTrading property. We and our service providers may disclose your personal information in response to a search warrant or other legally valid inquiry or order (which may include lawful access by Canadian, US or other foreign governmental authorities, courts or law enforcement agencies), to other organizations in the case of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise required or permitted by applicable Canadian, US or other law. If you make a purchase online, we may disclose information to certain third parties, including payment card processors and issuers for the purposes of detecting and preventing fraud on KDTrading properties (including our websites) and the properties of other merchants. This information may include your name and contact information, shipping information, information collected from your computer or device such as an IP address or device ID, and information about your purchase. KDTrading may disclose your personal information to entities located outside of Canada in connection with any of the foregoing.
From time to time with your consent, we may disclose information with carefully selected companies outside of our corporate family of companies who may offer you products and services of interest. You may opt in to this sharing under the “Your Choices” section below.
We may transfer any information we have about you in connection with a prospective or completed merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of KDTrading or as part of a corporate reorganization or stock sale or other change in corporate control.
KDTrading collects, uses, or discloses your personal information consistent with this policy.The method of obtaining consent is appropriate for the type of personal information being collected, used, or disclosed
We want to communicate with you in ways you want to hear from us. Examples are newsletters, special offers, relevant promotion of products and services that we believe you will be interested in, and new product announcements.
When you make a purchase from KDTrading.ca or sign up to receive promotional and other e-mails from us, certain information is collected as described in “Information You Give Us”. We may use your contact information such as e-mail to provide you with promotional communications. You may choose to stop receiving these communications at any time by using the “unsubscribe” link located at the bottom of all promotional messages you receive from us, or by contacting us using the contact information listed below.
You can provide us with your marketing preferences, or change your marketing preferences, by contacting our Customer Service team.
If you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt out of mail, include your mailing address. Please allow sufficient time for your preferences to be processed. It may take up to 10 days to process your requests related to email and 4-6 weeks for other requests.
Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions or information regarding your order, such as regarding order status, shipment, or refunds.
Online Advertising, Mobile Apps and Cookies
You may exercise choices related to our online operations. For instance, you can choose to browse our websites without accepting cookies. Please know that cookies allow us to recognize you from page to page, and they support your transactions with us. Without cookies enabled, you will still be able to browse our websites, but will not be able to complete a purchase or take advantage of certain website features.
If you have downloaded our mobile app, you can change your permission settings at any time by going to your device settings. You can also stop all collection of data generated by the use of our mobile app by uninstalling the app.
KDTrading takes reasonable steps to keep your personal information accurate and complete. You can access or update your personal information, including contact or account information, in the following ways:
If you have created an account at one of our websites, log into your account. Once you do, you will be able to enter and update your own contact information and payment information, as well as contact information for recipients you have designated (if applicable).
Contact us at the email or postal address listed in the “Contact Us” section at the bottom of this policy. Please include your current contact information, the information you are interested in accessing, and your requested changes. We will provide you the personal information requested if reasonably available, unless it infringes on the privacy of other individuals and subject to reasonable limitations provided by law and internal procedures. Otherwise we will describe the types of information we typically collect. We will provide access and make changes you request, or will provide an explanation of what actions we will be able to take with regard to the request.
If you need help accessing your information related to a service provided by a third party, we will assist you by referring you to the third party. Please contact us via the “Contact Us” section below.
Securing your information is a company priority. Whether you are shopping online, or in our stores, we use reasonable security measures to protect the confidentiality of your personal information.
Your account information is protected by the password you use to access your online account. Please keep this password confidential. We also use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your account information will be protected during transport across the internet. When you enter a secure portion of a website, which is any page containing any of your account information, an image of a closed lock or solid key should appear in the bottom bar of your browser window. If you click on this image, a small pop-up window displaying website security information will appear. This display indicates that your personal information is transmitted in encrypted form to a KDTrading web server, not to an unauthorized server.
Hard Copy and Electronic Storage Protections
Personal information that is maintained in our offices or stores is subject to physical, administrative, and technical controls as well. Hard copies of sensitive personal information are maintained in locked locations or cabinets with similar restrictions for electronic storage. When dispose of, the information is shredded, destroyed, erased, or otherwise made unreadable.
When you use our Pharmacies or Vision Centres, you may provide us with your health information so that we may process your request. We understand the sensitive nature of such information and respect your privacy by keeping it confidential in accordance with laws and our policies. Our privacy policies for personal health information describe how we protect the information and 3how you can access it. The policies are provided to you by the Pharmacy or Vision Centre at the time of first service, and can be requested at any time at your local KDTrading.
Financial Products and Services
When you obtain financial products and services from us, we may collect and use certain financial-related information. We understand the sensitive nature of this information as well and protect it in accordance with laws and our policies. Financial products and services include money orders, money transfers, credit card offerings, bill payment and cheque cashing.
We protect payment card information we collect during transactions. We comply with industry standards that require safeguards for handling and securing customer information. These include using secure networks, encryption or other protection of cardholder data, physical and technical access controls, monitors and tests of security systems, and information security policies.
We are committed to protecting children’s online privacy. Our website is a general audience website not geared towards children. In order to protect the privacy of children, KDTrading websites do not knowingly collect personal information from children under the age of 13 without prior parental consent. Please contact us via the Contact Us section of this policy if you believe we may have collected information from your child and we will work to delete it.
Contact Customer Service – for store experience, marketing preferences, product questions and general feedback/questions.
Contacting the Privacy Office
Please feel free to contact the privacy office with any questions or comments about this policy or about how your information is handled by email at privacy@KDTrading.ca or by mail to the Privacy Officer c/o K&D Trading International Inc. 4450 Juneau Street, Burnaby, BC, V5C4C8, Canada.
A Cookie is a small text file that becomes stored on your computer or mobile device when you view a web page or certain types of content-rich e-mails. Cookies remember information. KDTrading uses the following types of Cookies:
Necessary Cookies: Required for our website to function correctly.
Performance Cookies: Tracks web page visits, including frequency, and how individuals browse the site.
Functional Cookies: Increases the base functionality of our website. For example, allows you to watch a video.
Targeting Cookies: Remembers your online behaviour (on and off our website). Targeting Cookies may remember your IP address, device used (computer or mobile) device ID, date and time you browse, address of a referring website, your pathway through our webpages, as well as your cart and purchase history. KDTrading and third parties, including advertisers, social media networks, search engines and service providers use targeting Cookies to provide you with online behavioural advertising. These are relevant and personalized ads provided to you based on your browsing history. Targeting Cookies are also used analyze and monitor overall website behaviour and traffic
Necessary Cookies: Allows our website to function correctly.
Performance Cookies: Evaluates the use and performance of our website.
Functional Cookies: Helps you navigate the website and use website features.
Targeting Cookies: Chooses website content to provide a more personalized shopping experience for you. This may include showing you ads based on your interests. They support and measure KDTrading’s promotional and marketing efforts. For example, we will track if you’ve visited a particular ad on our website and how often you’ve seen the ad. We may also track if you’ve opened a promotional email we sent to you.
Necessary, Performance, and Functional CookiesWebsite You can turn off necessary, performance, and functional Cookies. However, turning off these Cookies may impact our website’s performance and your ability to use some of its features.
You can turn off these Cookies through your web browser. You can learn how to do so by following these links:
Targeting Cookies – Online Behavioural Advertising You can choose to turn off targeting Cookies without impacting our website’s function and performance. However, when you turn off targeting Cookies, you may miss certain products or services that may be of interest to you. If you opt out of receiving online behavioural advertising, you will continue to receive advertising, but it will not be based on online behavioural information about you.
KDTrading adheres to the Digital Advertising Alliance of Canada’s (DAAC) Self-Regulatory Principles for Online Behavioural Advertising. To learn more about opting out of targeting Cookies, see “About our Ads”.
We will provide additional information about significant updates. We will also post the date our Cookie Notice was last updated at the top of this page. Please check this Cookie Notice page periodically for changes.
About Our Ads
products or web pages you view on Websites
products your purchase on KDTrading.ca
ads you click on Websites
We and third-party advertising companies use this information to place you in general interest categories, which helps us determine what types of advertisements may be of interest to you.
Benefits of Interest-Based Advertising
Ads are tailored to your inferred interests
You won’t see the same ads over and over again because we limit the number of similar ads you see
How to Learn More and Opt-Out of Interest-Based Advertising
KDTrading adheres to the Digital Advertising Alliance of Canada’s (DAAC) Self-Regulatory Principles for Online Behavioural Advertising.
Please note that if you opt out of receiving interest-based ads, you will continue to receive advertising, but it will not be based on online behavioural information about you.
To successfully opt out, you must have cookies enabled in your web browser (see your browser’s instructions for information on cookies and how to enable them).
Your opt-out applies to the web browser you use. You must opt-out of each web browser on each computer, mobile device and tablet you use.
Once you opt-out, if you delete your browser’s saved cookies, you will need to opt-out again.
LAST UPDATED ON Oct 27, 2020
This website (“Site”) is provided by Wal-Mart Canada Corp. (“KDTrading Canada”, “KDTrading”, “we” and/or “us”) as a service to our customers (“you”). Please review the following terms and conditions that govern your use of this Site (the "Agreement"). KDTrading Canada provides you access to this Site subject to the terms and conditions of this Agreement. Please note that your use of this Site constitutes your unconditional agreement to follow and be bound by these terms and conditions. KDTrading Canada reserves the right to update or modify the Agreement at any time without prior notice. If the Agreement has been updated, KDTrading Canada will post the new Agreement on this Site and note the date that it was last updated. Your use of this Site following any such posting constitutes your unconditional agreement to follow and be bound by the Agreement as changed.
By using this Site, you represent that you are of the age of majority in your jurisdiction. If you are not of the age of majority in your jurisdiction, you must only use this Site under the supervision of your parent or legal guardian who agrees to the Agreement. If you are a parent or legal guardian agreeing to the Agreement, you must monitor and supervise the use of this Site by the minor and you are fully responsible for the minor’s use of this Site, including all financial charges and legal liability that he or she may incur.
IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THE AGREEMENT, YOU MAY NOT USE THIS SITE.
SALE OF PRODUCTS & SERVICES
The sale of products and services on this Site may be subject to additional terms that will be made available to you when you place your order.
Note that the price of some of the products available online will vary depending on your shipping location. The first time that you access KDTrading.ca, you will be prompted to insert your postal code, and this postal code will be stored as your shipping location for subsequent visits to KDTrading.ca. If your shipping location changes, you can update your postal code/shipping address during your visit to KDTrading.ca.
This Site may only be used by residents of Canada. If you use this Site outside of Canada, you do so at your own risk and are responsible for complying with all applicable laws.
COPYRIGHTS and TRADEMARKS
Unless otherwise noted, all materials, including images, text, illustrations, designs, music clips, downloads, icons, photographs, programs, video clips and written and other materials that are part of this Site (collectively, the "Contents") are subject to intellectual property rights, including without in any way limiting the generality of the foregoing, copyrights and trade-marks, owned by or licensed to KDTrading Inc., KDTrading Canada, or one of their respective affiliates, and are protected by Canadian, U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of KDTrading Canada and is also protected by Canadian, U.S. and international copyright laws.
KDTrading Canada and its suppliers and licensors expressly reserve all intellectual property rights in all Contents, products, processes, technology, tools and other materials that appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of KDTrading Canada’s, KDTrading Inc. or any third party's intellectual property rights.
The KDTrading names and logos and all related product and service names, design marks and slogans are the trade-marks or service marks of KDTrading Inc. and are used in Canada under exclusive license by KDTrading Canada. All other marks are the property of their respective owners. No trade-mark or service mark license is granted in connection with the materials contained on this Site.
References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply KDTrading Canada’s endorsement, sponsorship or recommendation of the third party, information, product or service. KDTrading Canada is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk. Your use of such third party websites is subject to the terms and conditions of use and the privacy policies of such websites.
USE OF THIS SITE
This Site and all its Contents are intended solely for personal, non-commercial use. You may download, copy and print selected portions of the Contents and other downloadable materials displayed on this Site for your personal, non-commercial use only, and provided that you maintain all copyright and other notices contained on the Site or in the Contents. Except as noted above, you may not reproduce, copy, publish, transmit, distribute, display, modify, post, download, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, this Site or any related software in any form or by any means. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this Site is strictly prohibited.
PASSWORDS AND ACCOUNTS
You are responsible for maintaining the confidentiality of the password used to access your account and restricting access to your computer. KDTrading Canada is not under any obligation to verify the actual identity or authority of any user of a password and login name. KDTrading Canada may rely on the authority of anyone accessing your account or using your password and will not be liable for any damages and expenses arising out of or relating to any unauthorized use of such account or password. You agree that you are responsible for all activities that occur on your account.
You agree to notify KDTrading Canada immediately in the event that the confidentiality of your account or password is compromised. KDTrading Canada has the right to take any actions that it deems reasonable in such event provided that it shall have no liability for any acts or omissions in this regard.
KDTrading Canada may cancel or suspend your account at any time for any reason without any notice or liability to you or any other person.
Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation: (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding", "spamming", "mailbombing" or "crashing"; (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any header, including any email or TCP/IP packet header. Violations of system or network security may result in civil or criminal liability. KDTrading Canada will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to scrape, navigate or search this Site other than the search engine and search agents available from KDTrading Canada on this Site and other than generally available third party web browsers (e.g., Microsoft Explorer, Firefox, Chrome).
USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS
For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to KDTrading Canada on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") you grant KDTrading Canada a perpetual, royalty-free, irrevocable, transferable, unrestricted, sub- licensable right and license to use the Comments however KDTrading Canada desires, including without limitation, to use, copy, reproduce, disclose, modify, delete in its entirety, adapt, publish, display, translate, create derivative works from and/or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world and for any purpose without restriction and without compensating you in any way.
For this reason, we ask that you not send us any comments that you do not wish to license to us as described above, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork. KDTrading Canada is and shall be under no obligation: (1) to display, maintain or use Comments in any way; (2) to maintain any Comments in confidence; (3) to pay to user any compensation for any Comments; or (4) to respond to any user Comments. You represent and warrant that any Comments submitted by you to the Site will not violate the terms and conditions of this Agreement or any right of any third party, including without limitation, copyright, trade- mark, publicity, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity and will not contain any personal information of any third party. You further represent and warrant that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, defamatory, abusive or obscene material, or contain software viruses, disabling mechanisms, harmful content, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". You will not impersonate any person or entity or misrepresent your affiliation to a person or entity. You are and shall remain solely responsible for the content of any Comments you make.
You represent and warrant that you have the right to distribute and reproduce the Comments and to grant the license that you have granted above. You hereby waive all your moral rights in the Comments for the benefit of KDTrading Canada and its successors, assigns and licensees.
KDTrading Canada does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant KDTrading Canada the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify KDTrading Canada and its affiliates for all claims resulting from or relating to any Comments you submit.
KDTrading Canada and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use this Site and any service at your sole risk and that KDTrading Canada and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent or objectionable.
INFORMATIONAL PURPOSES ONLY
Insurance and financial-related information that may be provided on this Site is provided for your general information only, and is not intended to substitute for, or provide, professional legal, investment, insurance, financial, accounting or tax advice. If you require any such advice, you should retain the services of a competent and/or licensed professional.
Some product and/or service descriptions, representations, warranties, guarantees, performance claims, and other Content provided on this Site are provided by our vendors, partners, and other third parties, and are not independently verified by KDTrading Canada. The accuracy of such representations is the sole responsibility of the vendors, partners, and other third parties. While this Site attempts to be accurate in its product and/or service descriptions, KDTrading Canada does not represent or warrant that product and/or service descriptions or other Content on this Site are accurate, complete, reliable, current, or error-free. If you find that a product and/or service you purchase is not as described, your sole remedy is to return the product in accordance with KDTrading Canada’s Return Policy, or cancel the service in accordance with the applicable service agreement.
KDTrading Canada and/or our vendors, partners and other third parties may also provide recipes, health, nutritional, wellness, prescription, pharmaceutical, tips, instructions and other information and resources on this Site for your general information only. Because various aspects of products and services can change at any time, you should always be sure to read and follow the labels and instructions that accompany any products or services you use or purchase from KDTrading Canada. No health, nutritional, wellness, prescription or pharmaceutical information is intended to substitute for the diagnosis, treatment and advice of a healthcare professional. This information does not cover all possible uses, precautions, side effects and interactions and should not be construed to indicate that any product or service is safe for you. You should carefully read all the information provided by the manufacturer of the product or service on or in the product or service packaging and labels and consult your healthcare professional for advice and treatment before using the product or service. WALMART CANADA, ITS AFFILIATES AND THEIR RESPECTIVE AGENTS ASSUME NO RESPONSIBILITY FOR ANY INJURY, DAMAGE OR OTHER CONSEQUENCE CAUSED BY OR OTHERWISE RELATED (DIRECTLY OR INDIRECTLY) TO ANY ACTION OR INACTION YOU TAKE BASED ON THE RECIPES, HEALTH, NUTRITIONAL, WELLNESS, PRESCRIPTION, PHARMACEUTICAL, TIPS, INSTRUCTIONS AND OTHER INFORMATION AND RESOURCES AVAILABLE ON THIS SITE.
In-store prices are based on the KDTrading store you have selected. Items listed on this site may not be available or in-stock at all times for purchase on the site or at all stores. KDTrading Canada reserves the right to correct, at any time, any pricing errors. While the Site is updated regularly, prices, selection and availability may vary by store and are subject to change without notice. Visit or call your local KDTrading for current information on pricing and availability.
Our Site and mobile applicable offers various filters to aid you with finding products that are relevant to your specified needs.
Dietary and Lifestyle Filter
The Dietary and Lifestyle Filter is provided by a third-party service provider.
Our third-party service provider works with registered dieticians and regulatory specialists to identify each ingredient associated with Dietary and Lifestyle Filter. Using this information, our third party service provider analyzes a product's ingredient list found on the product's packaging and other product information (such as "may contain" statements) found on the product's packaging to understand if the product contains any of the ingredients, allergens or certifications which matches the dietary or lifestyle filter(s) you selected.
You should know that products indicating the presence of a specific ingredient or allergen in a "may contain" statement found on the product packaging may not have been produced under controlled conditions for that ingredient or allergen and we or our third-party service provider cannot guarantee that they will be suitable for your specified dietary or lifestyle needs.
You must not rely solely on the Dietary and Lifestyle Filter, or on the information provided on our Site or mobile application, as products are regularly improved and the product information, ingredients, nutritional guides and dietary or allergy advice may occasionally change. KDTrading Canada does not accept any liability for any inaccuracies or incorrect information contained on our Site and mobile application.
The Dietary and Lifestyle Filter has been developed to improve your browsing experience by helping to identify products which may be appropriate for your dietary and lifestyle needs. The Dietary and Lifestyle Filter is not an alternative to medical, nutritional, wellness or other healthcare advice and we recommend that you always read the label carefully before using or consuming any products and always consult your healthcare professional for advice and treatment. For up to date information on products, please contact the manufacturer
The below list offers a definition of the different filters on our Site and mobile application. KDTrading Canada does not guarantee a product is free from any ingredient or contamination. Always read the label and use according to directions
No Milk. This filter excludes products that contain milk or milk-derivatives, from cow, goat, buffalo, or sheep, as an ingredient, and products that may contain milk. This filter is not the same as the No Lactose filter.
No Egg. This filter excludes products that contain egg or egg-derivatives as an ingredient, and products that may contain egg.
No Soy. This filter excludes products that contain soy or soy-derivatives as an ingredient, and products that may contain soy.
No Fish. This filter excludes products that contain fish or fish-derivatives as an ingredient, and products that may contain fish.
No Shellfish. This filter excludes products that contain crustaceans and molluscs or crustacean- and mollusc-derivatives as an ingredient, and products that may contain shellfish, crustaceans or molluscs.
No Mustard.The filter excludes products that contain mustard or mustard-derivatives as an ingredient, and products that may contain mustard
No Sesame. This filter excludes products that contain sesame or sesame-derivatives as an ingredient, and products that may contain sesame.
No Lactose. This filter excludes products that contain lactose or milk-derivatives as an ingredient, and products that may contain lactose. This filter is not the same as the No Milk filter.
No Sulfite.This filter excludes products that contain sulfite or sulfite-derivatives as an ingredient, and products that may contain sulfites.
No Wheat. This filter excludes products that contain wheat or wheat-derivatives as an ingredient, and products that may contain wheat.
No Artificials. This filter excludes products that contain artificial flavours, colours or sweeteners as an ingredient. It includes products with a no artificial flavour, colour or sweetener claim on the product packaging.
No Added Sugars.This filter excludes products that contain added sugar or ingredients that contain sugars that functionally substitute for added sugar. It includes products with the "No added sugar" or "No sugar added" claim on the product packaging.
Vegetarian-friendly. This filter excludes products that contain animal products and animal by-products (including meat, fish, shellfish and insect by-products) as an ingredient with the exception of milk and egg. It includes products that have a vegetarian certification / claim on the product packaging.
Vegan-friendly. This filter excludes products that contain animal product and animal by-product (including meat, fish, shellfish, egg, milk, insect by-products and honey) as an ingredient. It includes products that have a vegan certification / claim on the product packaging.
Paleo-friendly. This filter excludes products that contain any of the following ingredients: added sugars, peanuts, gluten and grains (e.g., wheat, rye, millet, sorghum, amaranth, bulgur, quinoa, rice, corn, legumes, milk and milk derivatives, potatoes, canola oil, rapeseed oil, soybean oil, sunflower oil, cottonseed oil, corn oil, vegetable oil, safflower oil, partially hydrogenated oil and artificial sweeteners).
Whole30-friendly. This filter excludes products that contain any of the following ingredients: milk and milk derivatives, gluten and grains (e.g., wheat, rye, millet, sorghum, amaranth, bulgur, quinoa, rice, corn, alcohol, legumes, added sugars, soy, carrageenan, corn starch, potassium metabisulfite, sodium bisulfite, soy lecithin, sulfur dioxide, MSG, sulfites).
Halal. This filter includes products that have a Halal certification / claim on the product packaging.
Kosher; The Kosher filter includes products that have a Kosher certification / claim on the product packaging.
Gluten-free. This filter includes products that have a Gluten-free certification / claim on the product packaging.
Organic. This filter includes products that have a Canada Organic certification / claim on the product packaging.
Ingredient Preference Filter
The Ingredient Preference Filter has been developed working with regulatory specialists to identify ingredients associated with each of the health and wellness search filters. Each product's ingredient list found on the product's packaging and other product information (such as "may contain" statements) found on the product's packaging have been analyzed to understand if the product contains any of the ingredients, allergens or certifications which matches the filter(s) you selected.
You should know that products indicating the presence of a specific ingredient or allergen in a "may contain" statement found on the product packaging may not have been produced under controlled conditions for that ingredient or allergen and we cannot guarantee that they will be suitable for your specified needs.
You must not rely solely on this Ingredient Preference Filter, or on the information provided on our Site or mobile application, as products are regularly improved and the product information, ingredients, nutritional guides and dietary or allergy advice may occasionally change. KDTrading Canada does not accept any liability for any inaccuracies or incorrect information contained on our Site and mobile application.
The Ingredient Preference Filter has been developed to improve your browsing experience by helping to identify products which may be appropriate for your requirements. The Ingredient Preference Filter is not an alternative to medical, nutritional, wellness or other healthcare advice and we recommend that you always read the label carefully before using or consuming any products and always consult your healthcare professional for advice and treatment. For up to date information on products, please contact the manufacturer.
You agree to defend, indemnify and hold KDTrading Canada harmless from and against any and all loss, actions, claims, damages, costs and expenses, including legal fees and disbursements on a full indemnity basis, arising from or related to your use of this Site or any breach of this Agreement. This provision shall survive the termination of this Agreement and remain in full force and effect.
THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING QUEBEC, DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LEGAL WARRANTIES AND THE EXCLUSION OR LIMITATION OF REPRESENTATIONS MADE CONCERNING GOODS OR SERVICES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE EXCLUSIONS OR LIMITATIONS BELOW MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
THIS SITE IS PROVIDED BY WALMART CANADA ON AN "AS IS" AND "AS AVAILABLE" BASIS. WALMART CANADA MAKES NO REPRESENTATIONS OR WARRANTIES, AND PROVIDES NO CONDITIONS, OF ANY KIND, WHETHER LEGAL, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE OR SERVICES PROVIDED THROUGH THIS SITE. TO THE MAXIMUM EXTENT PERMISSIBLE BY APPLICABLE LAW, WALMART CANADA DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER LEGAL, EXPRESS OR IMPLIED (INCLUDING WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, QUALITY OR FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT) RELATING TO THIS SITE OR ANY CONTENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WALMART CANADA DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS, LEGAL, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE DISPLAYED ON THIS SITE AND THAT THIS SITE WILL BE ERROR-FREE, CURRENT, UNINTERRUPTED, ACCURATE, AVAILABLE, RELIABLE, SECURE OR COMPLETE. YOU ACKNOWLEDGE, BY YOUR USE OF THIS SITE, THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT .
THE ABOVE DISCLAIMERS SHALL SURVIVE THE TERMINATION OF THE AGREEMENT OR YOUR RIGHT TO USE THIS SITE.
LIMITATION OF LIABILITY
THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING QUEBEC, DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY OR OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE EXCLUSIONS OR LIMITATIONS BELOW MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL WALMART CANADA AND ITS AFFILIATES AND THEIR RESPECTIVE EMPLOYEES, DIRECTORS, OFFICERS, MANDATARIES, AGENTS, VENDORS, LICENSORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, LOSS OF USE, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, ARISING OUT OF OR IN CONNECTION WITH THIS SITE INCLUDING, WITHOUT LIMITATION, (1) THE USE OF OR INABILITY TO USE THIS SITE; (2) ANY CONTENTS OR MATERIALS DOWNLOADED FROM THIS SITE, AND ANY LINKS PROVIDED ON THIS SITE; (3) ANY INACCURACY, ERROR OR OMISSION IN RELATION WITH THE TIPS, ADVICE, GUIDES AND OTHER INFORMATION CONTAINED ON THIS SITE OR IN RELATION WITH ANY DELAY IN THEIR TRANSMISSION OR DELIVERY, (4) ANY WORK INITIATED BY YOU AND BASED ON THE DIRECTIONS CONTAINED ON THIS SITE OR RESULTING DIRECTLY OR INDIRECTLY FROM THE USE OF THE INFORMATION CONTAINED ON THIS SITE; (5) ANY TRANSACTION CONDUCTED ON THIS SITE; AND (4) ANY UNAUTHORIZED ACCESS TO OR ALTERNATION OF YOUR DATA, EVEN IF AN AUTHORIZED REPRESENTATIVE OF WALMART CANADA HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
THE ABOVE LIMITATION OF LIABILITY SHALL SURVIVE THE TERMINATION OF THE AGREEMENT OR YOUR RIGHT TO USE THIS SITE.
Policy Principles: KDTrading Canada takes pride in welcoming customers with disabilities to its stores. KDTrading is committed to providing a safe, convenient, and dignified shopping experience for its customers with disabilities. Scope: This Policy applies to all Associates of KDTrading Canada who provide service to our customers. Key Points:Store Access and Facilities Each KDTrading store is wheelchair accessible and each KDTrading store permits service animals to enter the store. Assisting Customers with Disabilities - Merchandise Customers with disabilities who experience difficulty in carrying merchandise are permitted to leave items at the Courtesy Desk or the Layaway Desk until such time as they are finished shopping. A KDTrading associate will assist by ensuring that all items to be purchased are moved from the Courtesy Desk or the Layaway Desk to the checkout. If requested, a KDTrading associate will ensure that the merchandise is safely carried out of the store. Movator / Elevator Customers with disabilities who use a manual wheelchair, motorized wheelchair/scooter, wheeled walker, or other mobility-assisting device must be accompanied by a Wal-Mart associate when using an in-store movator. KDTrading employs movator greeters to ensure that customers reach their destination safely. In stores in which an elevator exists, customers with disabilities are encouraged to use the elevator for greater safety. Manual and Motorized Wheelchairs All KDTrading stores contain manual wheelchairs and some contain one or more motorized wheelchairs for use by customers with disabilities (or by the elderly).
Use of a manual or motorized wheelchair is free of charge and is based on in-store availability.
Use of a manual or motorized wheelchair is restricted to the store’s interior premises and to the front sidewalk in front of the store’s main entrance. A manual or motorized wheelchair must not be taken into the parking lot or into a mall or adjacent stores.
To access a manual or motorized wheelchair, a customer may simply enter the store and, with the assistance of one of our associates, take a manual or motorized wheelchair from the location at which manual or motorized wheelchairs are kept. Alternatively, a family member, friend, or driver of the customer may – upon notifying a Wal-Mart associate - take a manual or motorized wheelchair from the store to the curb of the front sidewalk so that the customer can access the manual or motorized wheelchair directly from his/her vehicle.
For safety reasons, KDTrading may at any time request that a customer (or his/her family member, friend, or driver) refrain from leaving the store with a manual or motorized wheelchair until a KDTrading associate can be appointed to accompany the customer (or his/her family member, friend, or driver) and the manual or motorized wheelchair to the front sidewalk. Assistive Devices A customer may need to use an assistive device to enable him/her to access KDTrading’s goods and services. This could include a wheelchair (see above) or other piece of mobility equipment (cane, walker, scooter, oxygen tank, etc.) or a device that permits the customer to communicate more effectively (magnifier, GPS, audio player, amplification device, computer, communication board (communicates symbols, words or pictures), speech generating device (‘speaks’ when a symbol, word or picture is pressed), etc.). KDTrading respects and permits the use of assistive devices. Service Animals Service animals are permitted to enter KDTrading stores as companions to customers with disabilities.
In many cases, given the type of animal and/or the animal’s identifying markings (eg. a harness), it will be readily apparent that the animal is a service animal and the animal shall be permitted to enter the store without question.
In certain cases, it may not be easy to identify an animal entering the store as a service animal. In such cases, for health and safety purposes, a KDTrading associate shall ask the customer to confirm that the animal is a service animal. KDTrading may deny admission of the animal into the store until such time as the customer can produce a tag or card or other document from a public health authority or medical practitioner confirming that the animal is a service animal. If the customer provides a document, it must be on official letterhead from the issuing health authority or medical practitioner and it must contain a telephone number. If the KDTrading associate questions the validity of a document provided by the customer, the customer should be granted temporary access and a copy of the document should be made so that the authenticity of it can be immediately determined by calling the telephone number on the document. If the document’s authenticity cannot be verified, the customer should be informed and asked to remove the animal from the store. Support Persons Support persons are welcome to accompany and provide assistance to customers with disabilities in KDTrading stores. KDTrading Associates Customers with disabilities are encouraged to ask KDTrading associates for assistance with any needs that may arise during their shopping experience at KDTrading. KDTrading associates should attempt to provide assistance to customers with disabilities and in doing so, should openly and politely engage the customers. If the KDTrading associate is unsure how best to provide assistance, then the Wal-Mart associate should ask a management associate for assistance and/or the KDTrading associate should ask the customer how he/she believes KDTrading can be of assistance.
All KDTrading Field associates receive training about customers with disabilities through a eLearning (Training) module. For newly hired associates, the module is to be completed within three (3) months of being hired. The module provides instruction on the following, among other things: the concept of accessible service, how to interact with customers with disabilities; how to use any equipment or devices available to help provide goods, services or facilities to people with disabilities; how to interact with people who use an assistive device or require the assistance of a service animal or support person; the process of providing feedback by a customer and the content of this policy. Disruption of Services In Ontario, if a store experiences a disruption of a service (whether planned or not) that may impact a customer with a disability, a notice will be posted at the Courtesy Desk and at the location of the disruption to alert customers of the disruption. The notice will advise of the location of the disruption, the reason for the disruption, how long the disruption is expected to last and a description of alternative facilities or services available (if any). Provision of Feedback In Ontario, a notice will be posted at the Courtesy Desk indicating the various ways in which a customer with a disability may provide feedback about his/her shopping experience at KDTrading. These include, but are not limited to, speaking directly to a manager, contacting the National Customer Relations team or filling out a customer service survey. A similar notice will be posted for online shoppers. Provision of accessible formats and communication supports KDTrading will provide alternative communications format and communication supports upon request. Please contact us at firstname.lastname@example.org. We will respond in a timely manner. Availability of Policy and Notices If a customer with a disability requests a copy of this policy and/or any of the notices below, a copy should be provided in a format that accommodates the customer’s disability. Responsibilities: All Associates will:
Understand and comply with the expectations of The Customers with Disabilities Policy
Comply with all KDTrading policies, standards and procedures, and complete all training applicable to their position
Ask questions where appropriate to ensure they understand and abide by KDTrading’s expectations relating to conduct and job performance
Communicate to Associates expectations relating to Customers with Disabilities, including the expectations of KDTrading’s policies, standards and procedures
Seek guidance from Human Resources, as required, when determining how to apply this Policy or related standards Communication: This Policy will be communicated during Associate and management orientations and when updated. Enforcement Failure to follow this Policy or the Processes related to it will result in discipline up to and including immediate termination.
Your opinions matter to us and to other shoppers. In fact, we want to collect as much of your feedback through product Ratings & Reviews, and Questions & Answers as we can — favourable and unfavourable — and we’ll publish them directly on our site.
Product Ratings & Reviews and Questions & Answers (including text, photos and videos) help us improve our products, our product description pages, and the shopping experience. Sharing your valuable first-hand knowledge can help guide fellow shoppers towards the right product to fit their needs.
We welcome all opinions and encourage you, our shoppers, to share your feedback — both the good and the bad.
And to be transparent, we collect Ratings & Reviews from:
Shoppers who have purchased a product on KDTrading.ca and have received an email following their order, asking them to submit their feedback
Shoppers who are browsing through product pages and decide to leave a review on a product they have previously purchased/tried)
Shoppers who have received free products or samples as incentives to provide reviews (we’ve even added a ‘Received Free Product’ badge so you can easily identify these reviews)
Shoppers who are KDTrading Associates, who have tried the product or purchased it with employee discount (look for the ‘Associate’ badge to identify these reviews)
We also want to be the source for real answers and to fill in the missing gaps. The answers to the questions shoppers ask come from many places including:
Fellow shoppers who may have purchased/tried the product and are using their experience to answer
Fellow shoppers who may not have purchased the product but are using information on the product description page to answer
Product experts from the brand/supplier (these responses are identified with their company logo)
KDTrading Customer Care Associates
We have partnered with Bazaarvoice Inc., who moderates all user-generated content (Ratings & Reviews and Questions & Answers) to ensure the content is authentic and meets both KDTrading guidelines and Bazaarvoice Authenticity Policy. Approved moderated content is then displayed on KDTrading.ca within 72 hours of submission. Should content not pass through moderation, it will not be posted.
Intellectual Property Infringement Claims
How to make an Intellectual Property Infringement Claim?
KDTrading respects the intellectual property (“IP”) rights of others and has set up the online IP Claim Form for owners of IP rights to report legitimate claims of infringement as to items listed on Walmart.ca, including claims of copyright, trademark, patent, and counterfeit. KDTrading strives to promptly process and investigate such claims and take appropriate actions under applicable laws.
The big save event is KDTrading.ca’s biggest event of the summer from July 8 to July 21! We’re excited to have a special offer for customers during this event — spend $100 and get $10 off your next purchase of $100+.
Please note, a $10 promo code will be provided to KDTrading.ca orders (excluding gift card and online grocery purchases) placed between Jul 8 12:01 am EST to Jul 21, 2021 until 11:59 pm EST. Must spend a minimum of $100 (before taxes) to be eligible. Promo code must be redeemed online between Aug 5 to Sept 30, 2021 and can be redeemed on general merchandise or online grocery orders but cannot be used to purchase gift cards. Limit of one promo code per customer. KDTrading reserves the right to modify or cancel this offer at any time.
For customers with a KDTrading.ca account, you can sign in and enter the promo code in your account settings under “Redeem eVouchers.” Then, when you’re ready to place a new order and save $10, simply select the eVoucher under the payment section during checkout.
For customers who placed orders as guests, you will need a KDTrading.ca account in order to redeem your promo code by following the same steps as above.
Enter the promo code from the email we sent you in your account settings under “Redeem eVouchers.”
Then, when you’re ready to place a new order and save $10, simply select the eVoucher under the payment section during checkout. The selected amount will be automatically deducted from the final amount owed.
If you’re still experiencing an issue redeeming your promo code, please contact our Customer Service team.